Thank you for visiting and shopping at xoxtoys.com the following are the terms and conditions that constitute our Shipping Policy.
Order cut-off time : 11 P.M.
Currently we ship within the United States.
$11.99 Standard Shipping (7 – 10 days)
$18.99 Express Shipping (2 – 3 days)
Free Standard Shipping on all orders of $59 and up
While we use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.
Once your order has been confirmed, it can't be modified or cancelled. If you'd wish to return a product, you've to start out the returns procedure once you've received the item.
Item not received
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered, please contact the carrier to locate your parcel as we don't have control once it has shipped. If you are still unable to locate your parcel please write us at email@example.com and we will do our best to remedy the matter for you.
Sometimes tracking information won't be available.
This can be related to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us at firstname.lastname@example.org and we'll assist you to resolve the issues at our earliest.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
xoxtoys.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Phone: +1-236-818-1353 E-mail: email@example.com
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